Shipping policy
Last updated: November 12, 2026
This Shipping Policy applies to orders placed through ravmilole.shop.
Processing Time
Orders are normally prepared for shipment within 2–3 business days after payment authorization.
Business days exclude weekends and public holidays. Inventory verification, high order volume or exceptional circumstances may occasionally require additional time.
Estimated Delivery
After dispatch, delivery is estimated to take:
20–45 calendar days
This is an estimated range, not a guaranteed arrival date. Transit may be affected by the destination, customs processing, carrier conditions, severe weather or public holidays.
Shipping Charges
- Orders with a merchandise subtotal greater than USD $30 receive free standard shipping.
- Any shipping charge for an order that does not qualify will be shown before payment.
- Discounts may affect the merchandise subtotal used for free-shipping eligibility.
Taxes and Customs Charges
Customers are not responsible for undisclosed import duties, customs taxes or carrier handling fees.
If an unexpected charge is requested for an eligible shipment, contact us before paying whenever possible. Retain any invoice or receipt for review.
Delivery Address
Customers must provide a complete and accurate delivery address. Contact us immediately if you discover an error.
We will try to update the address, but changes may not be possible after fulfillment begins.
Tracking Information
To request your tracking number, email wolfon3203700@outlook.com and include your order number.
Tracking information may take several days to appear, especially when a parcel transfers between carriers.
Split Shipments
Products from the same order may arrive separately. You will not be charged an additional fee solely because an order is divided into multiple packages.
Delayed Orders
If the estimated delivery period has passed, contact us with your order number. We will review the tracking information and request a carrier investigation where appropriate.
Lost Packages
If a carrier confirms that a package has been lost, email wolfon3203700@outlook.com.
After verification, we will arrange a replacement at no additional product or shipping cost. If replacement is unavailable, we may issue a refund.
Packages Marked Delivered
If tracking shows delivery but you cannot locate the package:
- Check the mailbox, entrance and safe delivery areas;
- Ask household members, neighbors or building staff;
- Allow up to two business days for a possible early carrier scan;
- Contact the carrier;
- Notify us if the package remains missing.
We will provide reasonable assistance based on available evidence.
Damaged Shipments
Photograph the product, packaging and shipping label. Keep the packaging and contact us promptly.
Shipping Contact
ravmilole
Operated by THANH THAO THI LLC
3049 Elba St, Ventura, CA
Email: wolfon3203700@outlook.com