Refund policy

Last updated: November 12, 2026

This Return and Refund Policy applies to purchases made from ravmilole through ravmilole.shop.

30-Day Free Return Period

You may request an eligible return within 30 days after delivery.

To qualify, a product must generally:

  • Be unused, unworn and in substantially original condition;
  • Include the original packaging, accessories and documentation;
  • Be free from damage caused after delivery;
  • Be accompanied by an order number or other proof of purchase.

Returns require prior authorization. Products sent without return instructions may not be accepted.

Requesting a Return

Email wolfon3203700@outlook.com and include:

  • Your full name;
  • Order number;
  • Product you wish to return;
  • Reason for the request;
  • Photographs if the product is damaged, defective or incorrect.

If approved, we will provide the appropriate return address and shipping instructions.

Free Return Shipping

Eligible returns include free return shipping. We will provide a prepaid label or another approved free-return arrangement based on the customer’s location.

No restocking fee is charged for an eligible return.

Damaged, Defective or Incorrect Products

Inspect your order promptly after delivery. If a product arrives damaged, defective, incomplete or different from the product ordered, contact us as soon as reasonably possible.

Keep the product, packaging and shipping label while we investigate. After verification, we will provide an appropriate remedy, which may include:

  • A replacement at no additional charge;
  • A full or partial refund;
  • Another solution agreed upon with the customer.

Return Exceptions

Unless required by applicable law or the product arrived defective or incorrect, the following products may not be returnable:

  • Personalized or made-to-order goods;
  • Perishable products;
  • Opened hygiene, cosmetic or personal-care products;
  • Gift cards;
  • Digital or downloadable products;
  • Products clearly identified as final sale before checkout.

These restrictions do not affect mandatory consumer rights.

Refunds

After the returned product reaches the designated return facility, we will inspect it and notify you whether the refund has been approved.

Approved refunds are issued to the original payment method. The funds should normally appear in your account within 3–7 business days after processing. Your bank or payment provider may require additional time.

Exchanges

Contact us to request a replacement for a damaged, defective or incorrect product. To obtain a different size, color or product, you may need to return the original item and place a new order.

Cancellations

Send cancellation requests promptly. We will try to stop the order, but cancellation cannot be guaranteed after processing or shipment begins.

Shipping Charges and Taxes

Orders with a merchandise subtotal greater than USD $30 qualify for free standard shipping.

Customers are not responsible for undisclosed customs duties, import taxes or delivery handling charges. If an eligible shipment generates such a charge, ravmilole will handle or reimburse it after reviewing reasonable supporting documentation.

Contact

ravmilole
Operated by THANH THAO THI LLC
3049 Elba St, Ventura, CA
Email: wolfon3203700@outlook.com
Website: ravmilole.shop